CX Mate
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Your customers hit friction you never see until they leave.

One conversation maps your full customer journey and tells you exactly what to fix, before they decide to leave.

No setup, no credit card.

Why now, not later

Most companies wait until Series B to fix the customer experience. You don't have to.

A great consultant brings deep strategic thinking. CX Mate brings that same depth, powered by AI, at startup-friendly speed and cost.

📋DIY / Spreadsheets
  • TimelineOngoing guesswork
  • CostFree but blind
  • What you getGut feelings, NPS score
  • MethodologyAd hoc
  • When it makes senseDay 1 (but not enough)
👤Consultant
  • Timeline4–8 weeks
  • Cost$15,000–$50,000
  • What you getPDF report + presentation
  • MethodologyVaries by consultant
  • When it makes senseSeries B+ with budget
CX Mate
  • TimelineUnder 10 minutes
  • CostStart free · $149 full
  • What you getJourney map + playbook + review
  • MethodologyCertified, benchmarked to your vertical
  • When it makes senseDay 1 through scale

When your company grows into needing a customer experience team, you'll already have the foundation in place.

How it works

One conversation. Three deliverables. Zero setup.

1

Tell us about your business

Your product, customers, team, and where things break. In a quick conversation, not a form.

~10 min · No setup

2

Get your journey mapped

50+ touchpoints across your customer lifecycle, with every friction point and handoff gap identified.

~3 min · Benchmarked to your vertical

3

Know what to fix Monday

A prioritized action plan with templates, plus a management-ready review for your next team meeting.

Instant · PDF export · Share with your team

Every day without a diagnosis is another day of invisible churn.

Your full customer journey mapped, the risks identified, and a playbook to fix what matters most.

No setup, no credit card.